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Why is My Cash App Account Closed? Reopen a Closed Cash App Account

 There are a few reasons why Cash App might close your account. Cash App will close your account if it is associated with any fraudulent transactions or suspicious activity. Another reason is using a fake bank account or name, using an expired card can help Cash App to block your account.


Did your Cash App account get closed? In this article, we will show you some of the reasons why they may close and how to reopen them?


Cash App is an online money transfer app for instant payment transactions. The app can be used to make transactions between friends and family, small businesses, etc

If your account is closed, there usually maybe a security reason behind why they decided to do so.

  

Why is My Cash App Account Closed?


Here are a few reasons why it may close your account:

  • Fraudulent activity: Sometimes Cash App can block the account if they suspect of are any fraudulent payments happening from your account.
  • Using an expired debit or credit card: If you repeatedly try to use an expired debit or credit card and enter the incorrect details to make a transaction, your account may also be closed for security reasons.
  • Violates Cash App TOS: If you violate the Cash App terms and policies and cross their limit of unwanted errors.
  • Change Login Credentials Repeatedly: For instance, if you change the login data repeatedly and forget the password then your account can be closed.

In such cases, your account can be closed for your protection and security.


Sometimes, it can be that your account isn’t closed but more so due to some technical and other errors.

  • Low internet or wifi speed: If your device is connected to a low-speed wifi connection, you can face issues in the cash app.
  • Server issue from the bank end: Sometimes, your transaction may not go through because your bank’s server is not working.

As mentioned above, any violation of Cash App Terms of Service will lead to termination and closure of your account.

Review Cash App TOS to Avoid Closure of Account

  1. Identity verification is recommended and to verify your identity, Cash App asks for your legal name, address, date of birth, and Social Security Number or Tax Identification Number.
  2. Uploading fake or wrong info is not allowed. You need to upload your original photo id proof to avoid getting your Cash App account.
  3. Currently, only US Citizens can sign up and use Cash App for sending and receiving money. If you are trying to access or sign up outside of the USA can lead to your account being closed.
  4. Only users above 18 can create a Cash App account. Impersonating to be above 18 when you are not is a violation of TOS.
  5. Using Cash App for Scam and fraud will certainly get your account banned, if not sooner, or later.
  6. Trying to link a fake card and bank account invites a ban.
  7. Making too many unsuccessful attempts for a Cash App login might also result in banning your account. You can always reset your PIN rather than trying to guess your PIN multiple times.

How to Reopen a Closed Cash App account?

Here are some steps to reopen your account:


  1. Open the Cash App on your device.
  2. Log into your account with the login credentials you have
  3. Go to the Profile icon located on the left side of the Cash App home screen
  4. Click on “Personal”
  5. Next, select the Support option
  6. Select the Can’t access account option
  7. After you successfully submit your request, you need to wait for some time to get them back to you.

Conclusion:

If your account is closed, inspect all the reasons behind it and contact their support via their phone number and reopen your account.

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